Contact
ONE MAILBOX, READ BY A PERSON
Everything comes to admin@item204.com. It is read by the operator, not a ticketing system, on business days in US Eastern time. Expect a reply within one business day.
- Start a trial
- Request a 60-day trial. Include your name, firm, and, if you have one, a watchlist as a CSV of tickers or CIKs. We set you up by hand and confirm by email.
- Subscriptions and billing
- Plan changes, invoices, adding team recipients, or cancelling: email us. Cancellation takes effect at the end of the current billing month.
- Watchlist changes
- Send additions or removals as tickers or CIKs. Changes are applied the same business day.
- Unsubscribe
- Use the link in the footer of any alert, or reply to the alert with "unsubscribe". Honoured within one business day.
- Report a wrong alert
- Reply to the alert and tell us what is wrong. Every alert carries verbatim quotes and an EDGAR link, so we can check it against the filing. Corrections go into the classification rules, and we tell you what changed.
- Privacy and data requests
- To see, export, or delete your data, email us from the subscribed address. Details are in the privacy policy.
- Abuse or security
- If you received unwanted mail claiming to be from item204.com, or found a security problem, forward it to admin@item204.com with the full headers. Genuine mail from us passes SPF, DKIM, and DMARC for item204.com.
Postal address
Sparnus
Item 2.04 is a data service derived from public SEC filings. It is not investment, legal, or tax advice, and we cannot discuss individual securities beyond what the filings say.